Tool profile · CRM & sales

Zoho CRM

Customer relationship management with a free edition for three users and paid editions for expanded sales processes.

Who it suits

A good fit for

  • Small teams evaluating free lead and contact management

Consider something else if

  • Buyers expecting all workflow and process capabilities on Free

Key features

Free edition
Up to three users with basic CRM capabilities.
Paid editions
Features such as workflows, process management and inventory differ by tier.
Import and export
Free supports spreadsheet import and limited exports according to the plan page.

Zoho CRM pricing

Free supports up to three users. Paid editions include Standard, Professional, Enterprise and Ultimate; obtain a US-region quote.

    Pricing verified Source (opens in a new tab)

    Zoho CRM Free: check users and features separately

    Zoho’s official pricing page lists a Free edition for up to three users. Its basic features include leads and contacts, documents, mobile apps and standard reports. A three-user allowance does not mean every automation, customization or reporting feature is free.

    Why no US price is quoted here

    The official page redirected to an en-us URL but displayed INR amounts in our retrieval. Those are not verified US-dollar prices, so this profile does not convert them and present the result as a US subscription quote. Select your region and currency on the vendor site and request the actual price for the edition and seats you need.

    Test the sales process

    Import safe sample contacts, create a pipeline and record a deal’s next action. Check the edition required for email integration, workflow rules and permissions. Ask each colleague to update their own assigned deal, then inspect the report you use in a weekly sales meeting. This is a suggested evaluation, not a hands-on test result.

    Read Pipedrive vs Zoho CRM for the small-team shortlist. Compare requirements with our CRM selection guide before evaluating software.

    Our coverage of Zoho CRM

    LeadQualifiedProposalWonCRM AvsCRM B1-week trial10 real deals
    Guide

    CRM & sales

    Free CRM Limits Compared: HubSpot and Zoho for Small Teams

    Compare free CRM limits for users, contacts, email and automation, with growth scenarios and a checklist for choosing between HubSpot and Zoho.

    LeadQualifiedProposalWonCRM AvsCRM B1-week trial10 real deals
    Guide

    CRM & sales

    Sales Pipeline Software for Small Teams: Options and Trade-offs

    Compare Pipedrive, HubSpot and Zoho for a small sales pipeline, with stage design, plan checks, a representative workflow and an adoption-focused trial.

    Sources

    1. Zoho CRM editions and pricing (opens in a new tab), Zoho (accessed )